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Technical Support Working across Merseyside

Our School Technical Support Service is simple; we offer experienced, knowledgeable and highly skilled technicians who have developed their skills by working with schools. Schools can choose between regular onsite visits or adhoc support as required.   We provide:

Network Support

This service includes maintaining your server and applying security updates, deploying your anti-virus solution to all devices and ensuring that it is kept up to date, managing your Active Directory and ensuring that your internet filtering is applied appropriately.  We will also ensure that your switches are maintained and patched appropriately to ensure that your network runs smoothly.

Regular On Site Visits

We can schedule regular school visits from a dedicated technician who will provide general maintenance and solve any issues you are experiencing in relation to items such as desktop PCs, laptops, smart boards, projectors, interactive whiteboards, iMacs & MacBooks, printers, iPads and other tablet devices.

Adhoc Support & ICT Procurement 

We are ideally placed to support your ICT requirements because we do not supply equipment ourselves and are independent of any particular supplier.  We will  source the quotes and you decide which one offers the best value for money/service.  Once you have purchased the equipment we can support the configuration and installation and provide training if required.

The iPad Classroom 

There are so many more factors that you need to consider other than how you will fund such a project e.g. whether to buy a mac mini with OSx Server, a sync and store trolley, air server/ apple TV or VGA adapter for displaying on your whiteboard and then there’s setting up a volume purchasing account so that you benefit from the savings available for schools and also to schedule training to help staff use these devices. We are able to support you at each stage of this process and can do every aspect of this for you, including sourcing quotes for you so that you get best value.

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